Interview Do’s During a FDA Inspection

Interview Dos and Don’ts

Do:

• Answer all questions honestly

• Say “I don’t know” or “I’ll get the answer for you;”

• Avoid such phrases as “I think,” “Sometimes/often/usually,” “never,” and “next time;”

• Avoid qualifiers, such as “typically,” “normally,” “generally,” and “usually;”

• Stop speaking once the question is answered

• Repeat every question that is asked

• Ask for explanations or interpretations of what you do not understand

• Control your temper; remain courteous and professional

• Maintain eye contact.